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Update RUM Operations docs with journey links and general content updates - #40378

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What does this PR do? What is the motivation?

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@arti-arutiunov
arti-arutiunov requested a review from a team as a code owner October 2, 2026 14:00
@github-actions github-actions Bot added the Images Images are added/removed with this PR label Oct 2, 2026
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github-actions Bot commented Oct 2, 2026

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Preview links (active after the build_preview check completes)

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@estherk15 estherk15 left a comment

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Thanks for the update, can you take another look at the images? Deleting images can lead to cacheing issues with our translated docs, so we recommend adding new images with unique filenames instead of writing over existing files.


- `operation.name`, defined on the client side
- `operation.status`, either success or failure
- `operation.failure_reason`, either error, abandoned, or other

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Suggested change
- `operation.failure_reason`, either error, abandoned, or other
- `operation.failure_reason`, error, abandoned, or other

- `operation.status`, either success or failure
- `operation.failure_reason`, either error, abandoned, or other

Use these metrics to create [metric monitors][22] and availability or latency SLOs for RUM operations. For recommended queries, thresholds, and examples, see [Best Practices for Creating SLOs for RUM Operations][23].

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Suggested change
Use these metrics to create [metric monitors][22] and availability or latency SLOs for RUM operations. For recommended queries, thresholds, and examples, see [Best Practices for Creating SLOs for RUM Operations][23].
Use these metrics to create [metric monitors][22] and availability or latency Service Level Objectives (SLO) for RUM operations. For recommended queries, thresholds, and examples, see [Best Practices for Creating SLOs for RUM Operations][23].

The table lists additional example journeys and their associated operations by industry.

| Industry | Journey | Journey operations |
| Industry | Journey | Operations |

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| Industry | Journey | Operations |
| Industry | Journey | Operations |

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Can you re-add the deleted images and rename the new images with a unique file name? Crop out the app menu bar if it's not impacted.

@estherk15 estherk15 self-assigned this Oct 2, 2026

Each RUM operation generates a RUM event within its associated RUM session. An operation event can span multiple RUM views.

Query operation events from retained sessions in the [RUM Session Explorer][20] to investigate operation performance and failures. Operation events include these attributes:

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may be good to mention that these are on top of the usual RUM event attributes, especially country, browser, service etc.

- Engineering teams use **operations** to monitor and minimize technical failures that impact key moments in the journey.

For example, the checkout experience of an ecommerce platform is a journey. Within it, operations might include entering payment details, saving a payment method, and completing a purchase. After you create operations, Datadog RUM measures each operation's performance, including execution volume, completion rate, and failure rate. Measuring operations' health enables you to identify exactly when and why users may not convert in your journey.
For example, the checkout experience of an ecommerce platform is a journey. Its operations might include entering payment details, saving a payment method, and completing a purchase. Monitoring the health of these operations helps you identify when and why users do not complete the checkout journey.

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maybe mention the loading of the checkout form

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